Frequently Asked Questions​

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The Shop
Just like amazon businesses can create an online store profile within the platform to sell their goods or services. Transactions happen on the marketplace itself and notifications of orders are automatically sent to the vendor and customer. Vendors get a dedicated dashboard they can log into to take advantage of the easy to use ecommerce tools we have available. Curbside pickup and delivery options are integrated and are part of the setup processes for vendors. We have created a simple tool to “walk through” vendors during signup to make it an effortless process (typically 1-2 hours from start to having an online store).

Restaurant Ordering
Algoma Marketplace restaurant ordering service includes a real-time order management system, which allows restaurants to manage incoming orders on a tablet. Since the  Algoma Marketplace prototype has gone live in late spring, it has already transacted over $90,000 in food delivery orders for restaurants alone. Restaurants prefer Algoma Marketplace over Skip The Dishes because the fees are only 5%, versus 30% while still getting the same great user experience.

Auctions
Much like ebay, we have included auctions as a component for businesses and users to sell their items on the marketplace in an auction format. The popularity of platforms like Facebook auctions has been growing with the general public, but it lacks the necessary infrastructure to conduct auctions professionally. Thus we have included a live local auctions service that we believe will be a catalyst for creating more visitor traffic for our business vendors.

 

Do Vendors Ship Outside of Algoma?

This is entirely up to the individual vendors, read their shipping policies page or contact them directly.

How Long Will It Take To Get My Order?

Delivery times may vary depending on the item offered, please refer to the vendors delivery policy or contact them directly.

Is Buying On-Line Safe?

Our payment processors are verified and safe with all transactions encrypted for your security. Absolutely no payment card information is held or stored on the Algoma Marketplace. We primarily use Stripe for your protection.

What Payment Methods Are Accepted?

Algoma Marketplace / Stripe accepts most Credit, Mastercard Debit and Visa Debit cards for purchases.

What Delivery Methods Are Available?

Each vendor will use their own delivery system, as described in their respective store delivery policies.

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