Frequently Asked Questions

SHIPPING

What Delivery Methods Are Available?

Each vendor will use their own delivery system, as described in their respective store delivery policies.

Do Vendors Ship Outside of Algoma?

This is entirely up to the individual vendors, read their shipping policies page or contact them directly.

How Long Will It Take To Get My Order?

Delivery times may vary depending on the item offered, please refer to the vendors delivery policy or contact them directly.

PAYMENT

What Payment Methods Are Accepted?

Algoma Marketplace / Stripe accepts most Credit, Mastercard Debit and Visa Debit cards for purchases.

Is Buying On-Line Safe?

Our payment processors are verified and safe with all transactions encrypted for your security. Absolutely no payment card information is held or stored on the Algoma Marketplace. We primarily use Stripe for your protection.

Order & Returns

How Can I Cancel Or Change My Order?

Please contact the vendor directly to modify or cancel your order. Please refer to the vendors return policy for more details.

How Can I Return a Product?

Please contact your vendor directly or refer to their return policy.

What Products Are Restricted From Algoma Marketplace?

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